Run flash sales, let subscribers know about new discounts and coupons, or encourage sign-ups for an upcoming event.
SIGN UP VOXOX PROFESSIONAL
Use professional text messages to promote your latest offers and products. Please call back on this number in case of problems. “You are invited to the interview at PY Finance at 10 am this Wednesday at 21 Clarkwell Road. Your account manager is Timothy Jackson, phone 0748379393.” “Trusted Bank reminds you of your appointment at 23 Newington Way on Monday, 13th of August at 10:00 am. With automated texting tools like VoxDirect, you can schedule reminders in just a few clicks.įollowing are some examples of text message reminders sent by businesses: In fact, there are many more ways that businesses can use text message reminders to keep customers in the know. Text marketing is fast, simple, and gets the message out to the right users.īrands can use reminder text messages to remind subscribers about: Need to send a reminder to existing customers, patients, or new subscribers? Let some of these text message examples inspire you to write engaging, high-converting messages for your text marketing campaigns. Writing a professional text message is made easy when you have some great examples to look to as a reference. Including a short signature lets customers know who is contacting them, even if they don’t remember opting into your list.Īlso, you can include a link to your company website so potential customers can learn more about your brand, products, and services. Unless a user has your number already saved in their phone, they may not know who is texting them right away. With a clear call to action, you make it easy for users to know what to do next, increasing your response rate and conversion rate. You can also send messages that say “Reply YES now to schedule an appointment” or “Click this link to browse products”. You can make this simple by using short codes like “Text YES to receive discounts” or “Text 10PER to get a 10% off coupon”.
SIGN UP VOXOX HOW TO
You should make it super simple for customers to reply to your messages, click through to learn more about your products, opt in for more updates, etc.ĭon’t leave them guessing as to how to contact you or buy your products.
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If you still see subscribers dropping off, it may be time to tone down the frequency. Do what makes sense for each campaign.Īs a general rule, it’s recommended that you not send more than one text per day (unless the customer responds to your initial message and opt-ins for more updates) or more than 4 times per week. You may choose to send three text messages across three days for a flash sale, but only once per week to announce your weekly offers.
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Instead, try to establish a specific cadence for each of your campaigns. You don’t want to risk annoying your customers by sending them text messages too often, as this may compel them to opt out completely.
Just like longer text messages aren’t necessarily better, more frequent text messages aren't always better either. To do this, include a disclosure on your opt in form that states that in signing up for your list they are consenting to receive text messages from you.īe transparent about how often these texts will be sent, whether there are any fees, and how they can opt out at any time. You must get “expressed written consent” before you can subject subscribers to a text messaging campaign.
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Gaining consent from your customers before sending them text messages is essential. Keep your text messages short and concise so subscribers are more likely to 1) read your text all the way through and 2) take action on your offer. This is true for text messaging especially. Instead, you should focus on being concise in order to drive users to take action as quickly as possible. When it comes to your marketing messaging, longer isn’t always better. While the 'Myth of the Shrinking Attention Span' has long been debunked, the original findings actually point to a different trend: brands falling short when it comes to writing high-converting sales copy. Here are some of the best text messaging practices to consider when sending messages to your customers. Want to keep customers engaged without committing any texting faux pas? Some of these rules have to do with customer consent and practicality, while others have to do with simple common courtesy. In reality, there are a few spoken (and unspoken) rules about sending professional text messages. Rules for Sending Professional Text Messages